Relying on its closed-loop accumulation from design and manufacturing to application and service, Digital China has built the private brand products and service systems covering over 22 categories and over 600 products, as well as the multi-line solutions which can meet all the basic needs of domestic user data centers, so as to boost the construction of cloud-based infrastructures that are more agile, secure and on-demand for industry customers.
By relying on its five R&D centers in Beijing, Shanghai, Wuhan, Shenzhen and Xiamen, Digital China mainly conducts research on and development of corresponding products and solutions in the fields of intelligent computing, data storage, basic network, data security and multi clouds management, fully covering cloud-based infrastructures.
Automatic testing laboratory
EMC compatibility testing laboratory
Environmental test laboratory
Performance test laboratory
Hardware laboratory
• 400 810 9119
• Full business handling platform
• 7×24 all-weather support services
• Special seats for VIPs
• Three level-1 spare parts allocation center
• 20 regional spare part centers and overseas spare part centers
• 19 repair service station
• Multi-window, one-stop
• Mobile service support
• Self-service anytime and anywhere
• Skype (overseas professional customer services)
• Regional and HQ expert resource pool
• Onsite replacement of spare parts
• Health check
• Attendance for major projects